Frequently asked questions

How do your t-shirts fit?

Our t-shirts are true to size with a relaxed fit. Check our size guide for measurements to choose the best fit for you or your child.

What materials are used for printing?

We use high-quality, eco-friendly inks on durable cotton fabric. Prints are soft, long-lasting, and safe for sensitive skin.

How long does shipping take and cost?

3 to 7 business days, including printing. Everything is printed to order, then sent by Royal Mail. Express delivery is offered at checkout. Costs are on our delivery page.

Can I return or exchange items?

Yes, returns and exchanges are accepted within 30 days of purchase. Items must be unused and in original packaging for a full refund or replacement.

Do you offer custom designs or personalisation?

Absolutely. Add names, dates, or custom artwork to your t-shirts and tote bags. Our design team will work with you to bring your vision to life.

How can I contact customer support?

Reach us via email at support@thecraftyboutiquegb.co.uk or use the contact form on our website. We aim to respond within 24 hours.

Still stuck? Get in touch — or read the detail on delivery and returns.